{"id":233904,"date":"2024-08-12T21:56:15","date_gmt":"2024-08-12T19:56:15","guid":{"rendered":"https:\/\/www.erstehilfe089.de\/faq\/"},"modified":"2025-07-21T09:55:02","modified_gmt":"2025-07-21T07:55:02","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.erstehilfe089.de\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.19.1″ _module_preset=”default” custom_padding=”3px||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_post_title meta=”off” featured_image=”off” _builder_version=”4.19.1″ _module_preset=”default” title_font=”|700||on|||||” global_colors_info=”{}”][\/et_pb_post_title][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Below you will find answers to some of the questions about the first aid course that we regularly receive.
You can find more information about the first aid course in our course content<\/a> section.
<\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.25.1″ _module_preset=”default” custom_margin=”||75px||false|false” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”Course registration” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

To register, simply select a date on the course page and fill in the registration form. You will receive a registration confirmation by e-mail. <\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Group Bookings from 10 Participants” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

You are welcome to register larger groups of 10 or more participants for our regular courses easily via email.<\/p>\n

To register, simply choose a suitable course date on our website<\/strong><\/a> and send us an email<\/strong><\/a>. We only need the name of the person responsible for the booking, the billing address, the course date, and the number of participants.<\/p>\n

You will receive a confirmation email once your registration has been processed.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”BG\/UK settlement” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Would you like to pay for<\/strong> the first aid course via your employer’s liability insurance association (BG)<\/strong> or accident insurance fund (UK)<\/strong>? No problem! We are authorized to bill all BGs and UKs.<\/p>\n

To settle your account via the BG or UK, simply book your course date as normal and bring your billing form filled out and signed by the company with you on the day of the course (in the original). The form is then your payment \ud83d\ude42 <\/p>\n

Our code number<\/a> is 8.1964.<\/strong><\/p>\n

You can find the billing form<\/strong> <\/span>HERE<\/strong><\/a> (Exceptions: <\/span>BGW<\/strong> and BGN<\/strong>, they have their own forms on their website<\/span>).<\/span><\/p>\n

Alternatively, you or your company can pay the course fee yourself.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Educational and care facilities” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

First aid courses for educational and childcare facilities are special first aid courses for age-appropriate first aid for children and infants in care.<\/p>\n

In the professional environment of employees at daycare centers (cr\u00e8che, kindergarten, after-school care) and primary school teachers, such training and regular further training in first aid are part of occupational health and safety and are prescribed as preventive measures.<\/p>\n

We currently offer such courses as in-house courses for groups of 12 or more<\/span> in educational and care facilities, but not for individuals<\/span>.<\/p>\n

Here<\/strong><\/a> you can request an in-house course!<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Course duration” _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

The first aid course contains 9 teaching units of 45 minutes each and lasts a total of 7.5 hours with breaks.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Replacement certificate” _builder_version=”4.23.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

No problem! You have the option of ordering a second certificate from us within 2 years. You can apply for a replacement certificate here<\/a>. <\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Period of validity of the certificate” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

The law no longer stipulates a period of validity for learner drivers. It is advisable to contact the respective driving license office (<\/span>for Munich see here<\/a>).<\/span> <\/p>\n

A first aid certificate is valid for 2 years for company first aiders.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Eye test” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

An eye test is required to obtain your driving license – categories A, A1, B, BE, M, L and T.<\/p>\n

You are welcome to book an eye test with us on site.<\/p>\n

Opticians also offer eye tests for driving licenses. Public health officers and ophthalmologists also carry out this test. <\/p>\n

The test only takes a few minutes. The result is recorded by the eye test center on a certificate for the driving school. <\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Passport photos” _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

A biometric passport photo is required for driving licenses, ID cards and passports. These can be obtained from photo studios or photo machines. It is also possible to take and print out biometric passport photos yourself. <\/p>\n

We currently do not offer passport photos.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Dress code” _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Sturdy clothing and non-slip shoes are recommended. We cannot be held liable for any damage to or caused by clothing (e.g. shoes). <\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Bring along” _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Writing materials if you want to take notes, interest in the course and a good mood. Please also bring your photo ID (identity card, residence permit or passport) and, if applicable, the course fee in cash or by EC\/credit card. <\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Breaks” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

There are regular short breaks (5 minutes) in our courses. There is also a lunch break (30 minutes). We do not pay for food, please bring your own. You can buy food in the surrounding stores. <\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Practical exercises” _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

The practical exercises are an essential part of the training and are required by law, which is why all course participants must take part in them. Without successful practical exercises, we are not allowed to issue you with a certificate. <\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Delay \/ absenteeism” _builder_version=”4.25.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Please arrive on time. We are not allowed to let you in after the advertised course start time, as the prescribed lesson time would no longer be adhered to. This also applies if you return late from the break or leave the course early. <\/p>\n

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Below you will find answers to some of the questions about the first aid course that we regularly receive.You can find more information about the first aid course in our course content section.To register, simply select a date on the course page and fill in the registration form. 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